All Collections
Transactions
Deposit/Transfer funds, sales transactions, etc.
31 articles
How can I deposit funds to my viva.com Account?
I transferred funds to my viva.com Account from another bank. When will the amount be available?
How can I recall a bank transfer order from another bank to my business viva.com Account?
How can I change the Beneficiary Name within my viva.com Account?
Deposit money with card
How can I accept payments from my customers?
Where can I see my sales transactions?
What payment cards / payment schemes does viva.com support?
How do I find my failed sales transactions?
A refund to the customer's card was not completed / delayed. Why?
What is the Payment Notification?
What is Quick Pay?
What is the Virtual Terminal?
Real-Time Settlement & Clearance
How can I refund a transaction amount on the customer's card?
What is cashback?
A card payment has shown as 'failed'. Why did this happen?
Dynamic Currency Conversion (DCC)
Which terminals, currencies and features Dynamic Currency Conversion (DCC) supports
Multicurrency
Surcharge
Terminals, transactions, cards and features that support Surcharge