You can add money to your Viva.com Account using one of the following methods:
Funding method | Best for |
Card Top-Up | Instant liquidity or smaller amounts |
Bank Transfer from another IBAN | Frequent or larger deposits |
Note: Cash deposits via ATM are not supported.
Deposit funds through card
To add money with a card, follow the instructions available here.
Note:
Eligible new UK merchants are automatically assigned a GB IBAN & Sort Code during onboarding.
Existing eligible UK merchants are also migrated automatically.
No action is required. Once your GB IBAN is assigned, it will be available in your Viva.com Account under Deposit money → Bank Transfer.
Deposit funds through bank transfer
Follow these steps:
Log in to your Viva.com Account using a web browser.
On the Account homepage, select Deposit money.
Select Bank Transfer.
Choose the account you want to deposit funds into.
View the account details displayed on screen.
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Information to provide to the sender
To receive a bank transfer, provide the sender with:
Beneficiary Name (as shown in your account details)
IBAN
For information about the applicable incoming transfer fees, please refer to our Pricing List here.
Still need help? Our team is here to support you. Please contact us via the Chat with us option in your Viva.com account.