The viva.com account is a standard payments account.
There are several reasons you might need to add funds, such as processing a customer refund, ensuring your employees have sufficient balance to cover expenses with their cards, or funding your account to activate your first subscription.
When charging a card, fees are calculated based on the amount. There are also fees for active IBAN. You can view all fees for each account top-up method as well as a detailed breakdown of all our charges in our price list here.
Here’s how you can fund your account effortlessly:
➡️Instantly by charging a card
Login to your Account, select the option Deposit money and then Click the option By Card. See the exact process here.
➡️With a bank transfer
Note: The bank transfer (IBAN and Sort Code) are no longer available, except for customers who already have an active IBAN.
Log in to your account, select the "Deposit Money" option, and then click on "Bank Transfer." There, you will find all the necessary information required to transfer money from another bank account to your viva.com account. More details here.