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How do I create an additional business account?

If you already have a Viva.com account, you can create an additional Merchant Account to manage another business separately within the same platform.

Note: An additional business account can be created only via browser.

Create an additional Merchant Account

  1. Sign in to your existing Viva.com account using your account credentials.
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  2. On the home screen, select Create Merchant Account.

  3. Provide the following information for the new business:

    • Business type

    • Business name

    • Legal entity type (for example, GP, Ltd or SA)

    • Registration number / GEMI

    • Country of incorporation

    • Trading name (the name shown on receipts and bank statements)

    • Business category

    • Tax Identification Number (TIN)

  4. Submit the information to create your new Merchant Account.

You can then sign in to your new Merchant Account and complete the onboarding process.

Note: If you have opened a new physical store under the same company and wish to add it to your existing account, follow the instructions in How do I set up a physical store payment source?.

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