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How do I connect the card terminal to my account?
How do I connect the card terminal to my account?
Updated over 2 weeks ago

Once you complete the set-up of your physical stores, follow the steps below in order to connect the card terminal to your account:

A. From desktop:

  • Log-in to your viva.com Business account

  • Choose, Sales Physical Payments Card Terminals New Card Terminal

  • Enter the Activation Code shown on your card terminal in the required field and choose Next

  • The card terminal has been activated

B. From mobile phone browser:

  • Log-in to your viva.com Business account, from the menu, on the right side of your screen

  • Choose Sales Physical Payments Terminals New Terminal

  • Enter the Activation Code shown on your card terminal in the required field and choose Next

  • The card terminal has been activated

C. Activation through viva.com Mobile App:

  • Open viva.com Application

  • Select Preferences → Activate a viva.com POS

  • Fill in the Activation Code shown on your card terminal in the required field and choose Next

  • The card terminal has been activated

** In case you have one of D200, S900, S800 card terminal models, the "activation code" is displayed the serial number located on the back of the terminal.

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