Viva.com has implemented Oracle OPI (Oracle Payment Interface) to seamlessly integrate with merchants using Oracle Suites. This powerful middleware bridges our Viva.com Terminal app with Oracle Suites, providing top-notch payment processing functionality. Note that this not an interapp integration but an Oracle integration.
➽What is OPI?
Oracle Payment Interface is a middleware between Viva.com Terminal App and Oracle Suites, providing payment processing functionality
➽How to integrate OPI (assuming that OPI is already installed in the merchant’s Premises)
- Viva.com Terminal app → Settings → Integrations 
- Enable preferable Oracle Suite 
- Configure IP Address and Port to Oracle’s Workspace 
- Integration is completed 
➽Eligibility
Card terminals and devices supporting Viva.com Terminal app are eligible
➽How to activate OPI
Merchants can request it by contacting any Viva.com communication channel
➽Supported Oracle Suites
- Oracle Opera (Hospitality Business, On Premises installation) 
- Oracle Micros Symphony (Food & Beverage, On Premises installation) 
➽Oracle Transaction Types Supported
- Pre-Authorization 
- Sales Completion 
- Sales/Purchase 
- Cancelation 
- Reversal 
- Refund 
- Get Token (*) 
➽Get Token transaction type
What is it? Α transaction type that securely transforms card details into a token
➽How it works
- Customer taps or inserts the card on terminal 
- Terminal collects the necessary info and creates a token 
- A confirmation will appear on terminal’s screen 
Get Token works for Pre-Authorization and Capture transactions, without requiring the physical presence of the card
➥Important to Note
- APMs are not supported for Oracle 
- MO/TO transactions are supported for both Oracle Hospitality and Oracle Food and Beverage (F&B) products 
- “Pay at Table” option is not available yet 
