Skip to main content

Viva.com Χ Oracle

Viva.com has implemented Oracle OPI (Oracle Payment Interface) to seamlessly integrate with merchants using Oracle Suites. This powerful middleware bridges our Viva.com Terminal app with Oracle Suites, providing top-notch payment processing functionality. Note that this not an interapp integration but an Oracle integration.


➽What is OPI?

Oracle Payment Interface is a middleware between Viva.com Terminal App and Oracle Suites, providing payment processing functionality

➽How to integrate OPI (assuming that OPI is already installed in the merchant’s Premises)

  • Viva.com Terminal app → Settings → Integrations

  • Enable preferable Oracle Suite

  • Configure IP Address and Port to Oracle’s Workspace

  • Integration is completed

➽Eligibility

Card terminals and devices supporting Viva.com Terminal app are eligible

➽How to activate OPI

Merchants can request it by contacting any Viva.com communication channel

➽Supported Oracle Suites

  • Oracle Opera (Hospitality Business, On Premises installation)

  • Oracle Micros Symphony (Food & Beverage, On Premises installation)

➽Oracle Transaction Types Supported

  • Pre-Authorization

  • Sales Completion

  • Sales/Purchase

  • Cancelation

  • Reversal

  • Refund

  • Get Token (*)

➽Get Token transaction type

What is it? Α transaction type that securely transforms card details into a token

➽How it works

  • Customer taps or inserts the card on terminal

  • Terminal collects the necessary info and creates a token

  • A confirmation will appear on terminal’s screen

Get Token works for Pre-Authorization and Capture transactions, without requiring the physical presence of the card

➥Important to Note

  • APMs are not supported for Oracle

  • MO/TO transactions are supported for both Oracle Hospitality and Oracle Food and Beverage (F&B) products

  • “Pay at Table” option is not available yet

Did this answer your question?