Viva.com enables all its merchants, throughout Europe, to reach zero (0%) commission on sales transactions.
By using your viva.com Debit Card for corporate expenses, you will receive a credit in proportion to the commission you were charged for the settlement of your acquiring transactions. The more you use the cards, the more you benefit from the 0% commission service. The calculation is done daily.
The amount corresponding to a purchase you made with your viva.com Debit Card, is credited to your account the day after the settlement of the purchase.
➽What are the conditions for acquiring a 0% commission?
The following conditions must be met regarding the payments you receive:
Be made with personal cards and not business cards.
The cards used to charge transactions must be VISA/ MasterCard and Maestro.
For in-person & online payments: Only UK-issued cards qualify.
Note!
For the calculation of the cashback amount, transactions (sales and expenses) conducted from the beginning (01/01) to the end (31/12) of each respective year are taken into account.
➽Transactions that are not included in the calculation of Viva Cashback are:
Withdrawals
Tax payments and goverment services
Bank Transfers
Financial institutions
➽How do I find out about refunds from 0% commission?
The cashback amounts are credited daily to your Primary account on the next day of their settlement, and you can track them in your account activity, marked "Viva Cashback". To check your transactions, click here.
Once you start using the cashback service, a dedicated window will appear on the your viva.com account dashboard, providing you with an accurate update on the total amount you have saved through the 0% commission program.
Via the web browser
Notifications | Status |
 | The window will appear in the right column below the notifications and inform you about your status with cashback 0%.
The use of viva.com business card is required. If you don't have one, you can create one easily and quickly. |
 | If you already have a Business Card, you can start using it to get your commission back.
You can see how much you need to spend to reach 0% cashback |
 | If you have already made purchases with your card, you can keep track of how much money remains until cashback 0% is reached. |
 | Once you have reached all the required amount, you will be informed how much money you received back with cashback 0%. |
Through the application viva.com
Create a business card | Start using your card | Check your progress |
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➽I don't have a card terminal; can I take advantage of the 0% commission?
The acquisition of a terminal is not required. The 0% commission program is also offered to merchants who operate e-shops or other electronic payment solutions (Payment Notification, Quick Pay, Virtual Terminal).