BitPay is a payment method that allows customers to easily complete payments using their cryptocurrency holdings.
➡️ Key benefits of offering BitPay as a payment method are:
Increased customer choice: BitPay allows customers to harness their cryptocurrencies, rather than being limited to traditional payment methods
Wide availability: A wide variety of cryptocurrencies, apps, and wallets are supported by BitPay
Get started quickly: There is no need for the merchant to have an account with BitPay
How it works
How it works
At the checkout page, the customer chooses BitPay as their preferred payment method:
The customer is taken to a BitPay-hosted page where they log in to BitPay using their account credentials:
The customer selects their cryptocurrency wallet/app:
Next, they select their preferred cryptocurrency to pay with:
A payment invoice is generated with the payment amount and payee information. The customer copies the payment link to their clipboard:
The customer opens their chosen cryptocurrency wallet/app to continue with the payment:
They can then choose which specific wallet to pay with:
The customer pastes the payment link from the BitPay invoice when choosing the recipient for the funds:
A transaction summary is shown for the customer to review and confirm the payment:
The transaction is confirmed in the customer’s wallet/app:
Once the transaction success has been confirmed by BitPay, the invoice will update with the status:
The merchant is then notified of the successful payment:
➡️ Details
Merchant's account: Merchants do not need to have an account with BitPay
Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 2 hours to receive confirmation of payment. You need to set up webhooks in order to get notified for asynchronous payments
Refunds: Not yet supported
Recurring payments: Not yet supported
Pre-authorizations: Not yet supported
0% Cashback: Not supported
MOTO: Not supported
Cancellation: Supported
Disputes: Supported
DCC: Not supported
Surcharge: Not supported
Tipping: Not supported
Installments: Not supported
Tokenization: No
Restricted MCC: Some Merchant Categories are not eligible to have BitPay activated
Μerchant countries: Available for merchants registered in Austria, Belgium, Croatia, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain & United Kingdom
Customer countries: Available to customers in all countries
Pricing: Please refer to our pricing page under the main navigation for more information
Settlement: Customer payments are deposited the next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
Cross-currency payments: Not yet supported
Additional notes: The Email address and Customer Name fields within Smart Checkout are optional
➡️ How to activate BitPay
This payment method is available upon positive review of your request. For more information, please contact your Viva sales representative. Alternatively, you can contact us directly via our live chat facility, by simply clicking on the Live Chat in your account.
➡️ Merchant Categories
There are some merchant categories that are not eligible to have BitPay activated. If your business is in one of these categories, you will not be able to accept payments through BitPay:
MCCs
MCCs
5094 Precious Stones and Metals, Watches and Jewelry
5122 Drugs, Drug Proprietors, and Druggist’s Sundries
5499 Misc. Food Stores – Convenience Stores and Specialty Markets
5912 Drug Stores and Pharmacies
5962 Direct Marketing – Travel Related Arrangements Services
5966 Direct Marketing- Outbound Telemarketing Merchant
5967 Direct Marketing – Inbound Teleservices Merchant
5999 Miscellaneous and Specialty Retail Stores
7322 Debt collection
7996 Amusement Parks, Carnivals, Circuses, Fortune Tellers
9223 Bail and Bond Payments
➡️ Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!