26 articles
Technical Issues Handling
Android Terminal Errors
Prolin terminals Errors
Rejected Transactions
Network problems - WiFi / Hotspot (Prolin S900/ D200)
Network Errors - WiFi/ Hotspot (Android Card Terminals)
Network problem - Ethernet
Network Problem - GPRS
Battery/Power Issue - Card Terminal Shuts Down
Power Issue - The Terminal Shuts Down During Printing
Battery/Power Issue - Ciontek Terminals
Battery Issue - Card Terminal Not Charging
Battery Issue - Battery Depletion
Printing Issue
Printing Issue - Faded Receipt
Printing Option is not Available - Ciontek Terminals
Screen Issue - White / Broken Screen
Tampered Device Message
Ciontek CS50C - Card reading issue
When I disconnect the wireless card terminal from the power, turns off. What should I do?
There is a problem with printing the receipt of the last transaction. What should I do?
The card terminal does not print clearly. What can I do?
Updating Android terminals (Ethernet/ 4G)
Updating D200/ S800/ S900
A contactless payment card cannot be read. What should I do?
What application/ firmware version does my Pocket Card Terminal have?