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General Info
General Info
How to submit your query or complaint about our products and services
11 articles
Help & support
Contact with viva.com
Vulnerable Customers
How we support our customers in vulnerable circumstances (FCA)
Complaints
How to submit a complaint | UK
Common Questions
Where can I find the Terms & Conditions of viva.com Ltd?
Why is Viva Group contacting me?
Change from Viva Payment Services Single Member SA. to VivaWallet.com Ltd.
Why was this change necessary?
Do I need to take any action?
When did this transition take place?
What changes have occurred for me as a customer due to this transition?
Can I choose not to transition if not satisfied with this change?
Is Viva Wallet.com Limited a Bank?