Multicurrency is a powerful feature that allows merchants using Viva.com to offer their products in various currencies. Let’s explore the key details:
Eligibility
Availability: Multicurrency is exclusively available for online payments
Applicability: It applies only to payments with card
Pricing & Conversion Rates
Fees Calculation: Interchange++ fees and Schemes Costs are calculated in the selected currency.
Initial Conversion Rates: Conversion rates initially follow the Mastercard rate.
Responsibility: Viva.com is not responsible for conversions on the merchant’s site.
Supported Merchant Currencies
Merchants can use Multicurrency for the following currencies:
EUR
RON
PLN
CZK
HUF
SEK
DKK
BGN
GBP
Transaction Types & Reporting
Currency-Specific Transactions: Refunds, voids, and preauthorizations are performed in the selected currency based on the original amount.
Detailed Reporting: Merchants can access detailed Multicurrency transaction reports in their viva.com account UI, including sales transaction lists and clearance reports.
How It Works
Product Offering: Merchants list products on their website in different currencies.
Customer Choice: During checkout, customers select their preferred currency.
Smart Checkout: The payment process begins in the chosen currency.
Card Payment: Customers proceed to pay by card in the selected currency.
Receipts
Customer Receipts: Customers receive receipts in the selected currency.
Merchant Receipts: Merchants receive receipts in both the selected currency and the original currency.
Eligible Card Schemes
Multicurrency supports the following card schemes:
Visa
Mastercard
AMEX
Diners