No, Viva Wallet.com Limited (trading as viva.com) is not a bank. We are an Electronic-Money Institution, licensed by the Financial Conduct Authority (FCA) under FRN 989273, to offer E-Money and related services within the United Kingdom.

Our E-Money license allows us to provide a variety of services to our merchants.

While we are not a bank and cannot offer protection under the Financial Services Compensation Scheme (FSCS), which safeguards customer funds in case of a firm's insolvency, we ensure the safety of your money by safeguarding it in separate E-Money accounts. These accounts are independent of our own bank accounts, guaranteeing that your funds are always available to you.

At Viva, we are dedicated to offering flexible and secure alternatives to traditional business bank accounts, with less paperwork and without compromising on protection.