Description
The Pre-Authorization function on your viva.com terminal allows for the easy and secure reservation of funds from your customers' cards as a guarantee for the provision of future services. It is ideal for businesses in sectors such as tourism, hospitality, and catering.
Advantages
- Payment Assurance: Ensures the required amount is available on the customer's card before providing the service or product. 
- Reduced Cancellations: Minimizes the risk of transaction cancellations or non-payment, especially in industries like hospitality and car rentals. 
- Flexible Charging: Allows charging either the full or partial amount of the reserved funds, depending on the final services provided. 
To Activate the Pre-Authorization Function:
- Submit your request to our team, specifying that your business belongs to sectors like hospitality, car rentals, or catering. 
- After submitting your request, we will contact you via email regarding the outcome. 
- If approved, the application will need to be updated. 
Supported Terminals and Services
The pre-authorization function is supported on the following terminals:
- Android Terminals: A920 Pro, A920, A910, A80, A50, A77 
- Ciontek Terminals: CS50C, CS30PRO, CS30PRO with a professional scanner 
- viva.com terminal 
- All terminals compatible with the viva.com terminal application. 
Supported Transaction Currencies:
EUR, PLN, DKK, HUF, CZK, SEK, and other international currencies.
Important Notes
- The pre-authorization function in e-commerce is available only when using the Smart Checkout solution. 
- The pre-authorization function is not available for recurring payments or installments via card. 
